Returns

PRODUCT RETURNS
«GEORGIOS KATSIFAS S.A.» is liable as the seller for actual defects and lack of agreed characteristics in accordance with Articles 534 et seq. of the Civil Code.
You have the right to return the products you purchased and request their replacement in any case where, due to proven fault of «GEORGIOS KATSIFAS S.A.», you were delivered products that are different or substantially different from those you ordered. In this case, you must contact «GEORGIOS KATSIFAS S.A.» via e-mail on the same day or, at the latest, the next business day after receiving the products and request their return and replacement. The products must be returned in perfect condition, with intact packaging and no damage. You will not be charged for the cost of returning the products.
You have the right to return the products you purchased and request their replacement or a refund of the amount you paid in any case where you received a defective product (e.g., damaged during transport). In this case, you must contact «GEORGIOS KATSIFAS S.A.» via e-mail on the same day or, at the latest, the next business day after receiving the products and request their return and replacement or a refund of the amount paid. The products must be returned in the condition in which they were received. You will not be charged for the cost of returning the products.